525i Privacy Policy — Your Data Protection
This policy explains how 525i collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully before using our platform.
Last updated: 2026
Information We Collect from You
When you register and use the 525i platform, we collect several categories of information to ensure the services we provide are functional, secure, and relevant to you. The following are the types of information that may be collected:
Full name, email address, phone number, date of birth, and encrypted password. This information is required during registration and identity verification.
IP address, device type, operating system, browser type, and session data. This information is used for account security and optimising the user experience.
Details related to deposits and withdrawals in Malaysian Ringgit (RM), including payment methods used (FPX, digital wallets). Full card numbers are never stored by 525i.
Betting records, games played, session times, and platform preferences. This data helps us improve our services and detect suspicious activity.
How We Use Your Information
525i uses collected information solely for legitimate purposes directly related to delivering platform services. We do not use user data for unrelated commercial purposes. The main purposes for which data is used include:
- Account management and verification — verifying that user identities are legitimate and that accounts are managed securely.
- Financial transaction processing — processing deposits and withdrawals in MYR accurately and securely.
- Platform security — detecting and preventing fraud, account misuse, and activities that violate the terms of use.
- Customer Support — contacting you regarding your account, transactions, or enquiries you have submitted.
- Service improvements — analysing usage patterns to improve the functionality and experience of the 525i platform.
- Legal Compliance — meeting legal and regulatory requirements applicable in Malaysia.
525i will not sell, rent, or transfer your personal information to third parties for marketing purposes without your explicit consent.
Use of Cookies and Tracking Technologies
The 525i platform uses cookies and similar tracking technologies to enhance the user experience, maintain secure login sessions, and understand how users interact with the platform.
Types of Cookies Used
- Essential Cookies — required for core platform functions such as login verification and session security. These cookies cannot be disabled.
- Analytics Cookies — helping us understand how users navigate the platform so we can make continuous improvements.
- Preference Cookies — storing user preferences such as language and display settings to improve ease of use.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect core functions of the 525i platform.
Data Storage and Security
All personal information of 525i users is stored on servers protected by multi-layered security measures. We use industry-standard encryption to safeguard data both in transit and at rest. Access to user data is restricted to authorised personnel only, and every access is logged for audit purposes.
Account information and transaction records are retained for as long as your account remains active and for any period required under Malaysian law. Once an account is formally closed, data will be deleted or anonymised in accordance with our standard procedures, unless retention is required by law.
Sharing Information with Third Parties
525i does not share users' personal information with third parties except in the following limited circumstances:
- Payment processors — information required to process RM deposits and withdrawals is shared with approved payment processors bound by strict confidentiality agreements.
- Legal requirements — where required by court order, investigation by Malaysian authorities, or other valid legal obligations.
- Technical service providers — third parties that assist with the technical operation of the platform, bound by strict data processing agreements and prohibited from using your data for their own purposes.
In all cases where data is shared, 525i ensures that the receiving party is subject to privacy protections equivalent to or stricter than those set out in this policy.
Your Rights as a 525i User
As a registered user of the 525i platform, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information in your account.
You may request the deletion of your personal information, subject to applicable legal requirements.
To exercise any of the rights above, please contact the 525i support team at [email protected]. Requests will be processed within a reasonable timeframe and we will notify you of any applicable limitations.
Policy Changes and How to Contact Us
525i reserves the right to update this privacy policy from time to time in line with changes to our services, technology, or legal requirements. Users will be notified of any significant changes via the platform or email. The "last updated" date at the top of this document will always reflect the current version of the privacy policy in force.
Your continued use of the 525i platform after any policy changes take effect constitutes your acceptance of the updated privacy terms. We encourage users to review this page periodically.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy or how 525i handles your personal data, please reach out to our support team. We are committed to responding to all privacy-related enquiries in a timely manner.
Support email: [email protected]
You may also visit FAQ section for answers to general enquiries about your account and the 525i platform.
Your Data Protection is Our Priority
525i is committed to protecting the privacy of every Malaysian user. Register with confidence and enjoy a platform that puts your data security first.